Email: nora@playsoloist.com. We reply within 48 hours, usually faster.
The tuner reads my flute wrong. Open Settings and pick your flute's Sa key (E is the default), then use fine-tune if your bamboo sits slightly off concert pitch.
The coach is unavailable. Check your internet connection and try again. Coach sessions are limited per day — 2 free sessions, 30 with Pro.
I bought Pro on another device. Open Settings in the app and tap Restore Purchases.
How do I cancel Pro? Open iOS Settings > your name > Subscriptions > Flute Studio > Cancel.
How do I delete my account? Settings > Delete Account removes the anonymous server account immediately.