Bansuri support

Email nora@playsoloist.com. Include your app version and the step where you got stuck. Please do not send passwords or Apple authorization codes.

The pitch display seems wrong

Open Settings and choose the Sa you intend to play. Check the note and octave against a trusted reference; flute labels do not always use the same naming convention. Reduce background sound and start with one steady note.

I already bought Pro

Use Restore purchases in Bansuri Settings while signed in to the Apple ID that bought it. Your Apple subscription can remain active even if an app-account request fails.

I need to recover or delete my account

If you linked the account to Apple, use Sign in with Apple in Settings with the same Apple ID, then retry deletion. A different Apple ID cannot replace an existing account. If an older anonymous account has lost its session, contact support. Your local practice and Apple purchases remain available.

I want to cancel renewal

Open iOS Settings > your name > Subscriptions > Soloist Bansuri. Deleting the app or its account does not cancel renewal.

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